As a committee member, you help shape the spaces where people connect with each other and discuss a diverse range of issues and topics that can sometimes be sensitive to those involved.

These difficult conversations, while challenging, can lead to some of the most meaningful moments in your group, but they require care, structure, empathy, and a strong sense of context.

This guide is here to help you handle sensitive topics intentionally and responsibly.


It is important to think about what you want to get out of raising the sensitive topics you plan to discuss. 
 Before you start a conversation, ask yourself:

  • Why does this topic matter right now?
  • What is the wider context (social, cultural, political)?
  • What are my own biases or assumptions?
  • What would a successful outcome look like?

If your answer is “to see where it goes,” pause. Sensitive topics deserve more than a casual approach—they need clear purpose and preparation.


 

Understanding the Importance of Context

Context shapes how a topic is understood, how it lands with different people, and what emotional or social dynamics may emerge in the room.

Before engaging with sensitive topics, consider:

  • What’s happening locally or globally that may affect how people engage with this topic?
  • Is there lived experience in the room that might not be visible?
  • Are you providing enough background for people to engage meaningfully?

Without context, words can be misinterpreted or leave people feeling alienating. With it, they become more grounded, respectful, and productive.

Also, beware of providing partial information. When only one side of a story is told—or when facts are shared without acknowledging nuance—discussions can feel biased or misleading. Strive for balance, and where appropriate, invite multiple perspectives.

Providing context isn’t just about knowledge—it’s about recognising power, emotion, and perspectives of each individual person present.

Frame the conversation, give space for lived experience, and be clear about what you know—and what you don’t.


What to Do When Conflict or Emotion Escalates

  • Pause the conversation—reset with a short break or grounding activity.
  • Redirect gently—bring focus back to the topic, not personalities.
  • Step in firmly if boundaries are crossed.
  • Check in privately with anyone who seems upset.
  • If needed, postpone or move the discussion to a better time or format.

 

Special Considerations

  • Some topics require extra care: trauma, grief, discrimination, religion, sexuality.
  • Avoid sensational materials unless essential, and always offer content warnings.
  • Choose formats that allow reflection, not just confrontation.
  • Know where to refer someone if they need more support than you can offer.

 

Final Thought

Sensitive discussions are not easy, how, when handled properly can provide insight to a group and it’s members and introduce people to new ways of thinking and topics they may have not previously had the chance to discuss.

Handled well, these conversations help your society become a space where people feel welcomed, informed and able to express their opinions